Information & Resources to Support Community Resilience
By working together, we can ensure our community is ready to face emergencies with confidence and resilience. Get in touch to learn more about how you can contribute or access support action@richmondcvs.org.uk.
Key Emergency Contacts for Richmond
- Emergency Services: dial 999 for immediate threats to life or property
- Richmond Council 24-Hour Emergency Control: 020 8891 7999 for less urgent emergencies
- WRAP Service: 0800 118 23 27 for heating and insulation support
- Gas Emergency: dial 0800 111 999 for gas leaks
- Public Health: email healthprotection@richmondandwandsworth.gov.uk
Stay Informed
- Met Office weather alerts- sign up on their website
- Flood warnings - sign up at Gov.UK
Top Tips to Support Community Resilience in Richmond upon Thames
- Promote awareness of resilience tools like Flood Plans and Emergency Grab Bag Checklists with your local members
- If appropriate, support vulnerable beneficiaries in flood risk areas with creating a Personal Flood Plan
- Provide Safe Spaces - for example, in winter, partner with Richmond Council to offer warm safe community spaces. Learn more on the Cost of Living Directory
During an emergency
- distribute emergency kits to families, including essential items like non-perishable food, water, first aid kits, and torches
- identify vulnerable clients and check they are aware of the emergency
- coordinate communication - stay in touch with local emergency services and Councils to align efforts
Resilience Tools and Resources
Extreme Weather Preparedness:
- Cold Weather Alerts and Action Card
- Keeping Warm and well: staying safe in cold weather
- Beat the Heat: staying safe in hot weather
- Severe weather
Flood Preparation:
- Richmond Council has useful flood resources on their website - www.richmond.gov.uk/flooding
- Met Office - What to do in a flood
- National Flood Forum Flood Preparation - Checklist and Action Plan
Emergency Preparedness:
- Richmond Council - What do to in the event of an emergency
- British Red Cross- What to do in an emergency
- Community Prepared offer training and tailored support to prepare communities and voluntary organisation for a range of emergencies.
Useful Links to Support Business Continuity / Emergency Planning for VCS Organisations
- Richmond Council Emergency Planning
- Sample Business Continuity Plan for a VCSF group
- Slides from Richmond CVS Emergency Preparedness Workshop (Oct 24)
- Government Business Continuity Plan Template and Checklist
- AXA guide - how to write a business continuity plan
- Community Prepared have a template Business Continuity Plan - register to download
GLA Community Resilience Project
From March to September 2024, Richmond CVS delivered this project which had three main outcomes:
- Improved relationships between the VCSF and statutory agencies
- Increased community preparedness for emergencies through joint planning
- Improved data and insights on community preparedness
Click here to download and read our GLA Community Resilience Project Final Report
