Advice and Information Officer, Richmond AID – apply by 23 October 2019

Salary: £22,065 to £27,800 pro rata incl OLW depending on experience / 28 hours per week

Richmond Advice and Information on Disability (Richmond AID) are looking for an enthusiastic, hardworking and highly motivated person to join their team.

This role will involve working within Richmond AID’s experienced Advice and Information team. The Advice Service provides people with long term health conditions, disabled people and carers with one-to-one confidential advice and support on a range of areas.  This include health and social care, housing, benefits, debt, grants, transport and mobility, aids and adaptations, education, work related issues and more. It also supports people to access services, activities and opportunities in their community.
You will need to have experience of advice work, be a team player and have the ability to work on your own initiative. Training can be provided and the priority is to get the right skills and approach for the position.  There is the opportunity for some on the job training and one to one support and comprehensive training courses for you to develop your skills.

Richmond AID’s clients are often in very difficult and challenging circumstances. This role requires someone who is resilient, empathetic, organised and has attention to detail. You will enjoy empowering people and making people aware of their rights and entitlements, particularly those for disabled people and carers.  The work can be stressful at times with pressure and deadlines, but it can also be very rewarding.

The post is based at Richmond AID’s offices in the Disability Action and Advice Centre in Teddington but you may need to work from other locations as needed.

Application is by CV and covering letter which states how you meet the requirements of the post.

For more information and a Job Description, email Lucy Byrne.

The closing date for applications is 10am on Wednesday 23 October 2019.

For more information about Richmond AID, visit the Richmond AID website.